Privacy Policy

Data Protection Disclosure (GDPR)

At throxy.com (“throxy”, “we”, or “us”), we are committed to ensuring the privacy and protection of personal data in accordance with the General Data Protection Regulation (GDPR) of the European Union (EU). This disclosure outlines how we collect, store, and use personal data in relation to our AI-powered email personalization tool (the “Service”). By using our website and services, you acknowledge and consent to the practices described below. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our Service. This policy applies to all users of the Service.

1. INFORMATION WE COLLECT

At throxy, we collect the following information when you use our Service:

1.1 User Profile Information:

• Email: We collect user emails to associate them with their accounts, enable authentication and track credit usage.

• Name: We use your name to personalize the email content by providing additional context to the AI. We store this information so you do not have to enter it every time you generate an email.

• Title: We use your title to personalize the email content by providing additional context to the AI. We store this information so you do not have to enter it every time you generate an email.

• Company: We use company to personalize the email content by providing additional context to the AI. We store this information so you do not have to enter it every time you generate an email.

• Unique Selling Proposition (USP) (if provided by the user): We use the USP to personalize the email content by providing additional context to the AI. We store this information so you do not have to enter it every time you generate an email.

• Company description (if provided by the user): We use your company description to personalize the email content by providing additional context to the AI. We store this information, so you do not have to enter it every time you generate an email.

• Social Proof (if provided by the user): We use your social proof to personalize the email content by providing additional context to the AI. We store this information, so you do not have to enter it every time you generate an email.

• Partners(if provided by the user): We use your current partners to personalize the email content by providing additional context to the AI. We store this information, so you do not have to enter it every time you generate an email.

1.2 Import Leads:

We store any email instruction manually saved by the user for future use and user convenience.
We store all emails manually saved via the “save email” feature into Import Leads.

1.3 Individual Outreach:

We store only the matched columns from any .csv file uploaded by the user. This data is used to personalize the email content by providing additional context to the AI. We store all emails generated in the Import Leads tab.

2. HOW WE USE YOUR INFORMATION

We use the information collected to:

• Give additional context to OpenAI’s API for generating personalized and relevant emails to your prospects.

• Improve our services and enhance user experience.

• Facilitate communication and respond to inquiries or requests.

• Comply with legal obligations and enforce our terms and conditions.

3. SHARING YOUR INFORMATION

We may share your information with the following third-party sub-processors to provide our services:

1. 1. Google API Services: Use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2. 2. Firebase: We use firebase to provide authentication and store the aforementioned information.

3. 3. OpenAI: We use OpenAI's AI capabilities to process and generate personalized emails. Any data on the user profile information (as described above) and the prospect information (name, company, title, additional notes, language, email instructions and length) is shared with the AI models for email generation.

4. 4. Calendly: If users choose to contact us through Calendly, this sub-processor enables scheduling and coordination of meetings or calls.

5. 5. Papa Parse: We employ Papa parse as a sub-processor to facilitate the processing of .csv files uploaded by users. (*)

6. 6. Stripe: For payment processing purposes, we engage with Stripe, a trusted third-party payment processor.

4. HOW WE TRANSFER, STORE, AND PROTECT YOUR DATA

To provide our services, personal data may be transferred to countries outside the European Economic Area (EEA). We ensure that appropriate safeguards, such as standard contractual clauses or other approved mechanisms, are in place to protect personal data during such transfers.

4.1. Data Storage

We utilize Firebase as our primary data storage solution. Firebase provides a secure and reliable platform for storing user data, including the information necessary to generate personalized emails. (*)

5. KEEPING YOUR INFORMATION SAFE

5.1. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, or alteration. Our security protocols are regularly reviewed and updated to ensure ongoing protection.

5.2. Legal Basis:

As the data controller, we process personal data based on the following legal bases:

1. 1. User Consent: By using our website and services, users provide their explicit consent for the processing of their personal data for the purposes outlined in this disclosure.

2. 2. Contractual Obligations: Processing of personal data is necessary for the performance of our contractual obligations to provide our services.

5.3. Data Retention

We retain user data for as long as necessary to provide our services and fulfill the purposes outlined in this disclosure. If you wish to have your data removed, please contact us using the provided contact information below.

6. YOUR CHOICES ABOUT YOUR INFORMATION

Users have the following rights regarding their personal data:

• Right to Access: Users can request access to their personal data held by us.

• Right to Rectification: Users can request the correction or updating of inaccurate or incomplete personal data.

• Right to Erasure: Users can request the deletion of their personal data under certain circumstances.

• Right to Restriction of Processing: Users can request the limitation of processing their personal data.

• Right to Data Portability: Users can request the transfer of their personal data to another data controller.

• Right to Object: Users can object to the processing of their personal data in certain situations.

• Right to Withdraw Consent: Users can withdraw their consent for the processing of personal data at any time.

7. ADDITIONAL INFORMATION FOR USERS

As the data controller, we process personal data based on the legal bases of user consent and contractual obligations. By using our website and services, users provide their explicit consent for the processing of their personal data for the purposes outlined in this disclosure. Throxy uses essential cookies: Firebase for authentication and Stripe for payment processing. These cookies are necessary for our service.

8. CONTACT INFORMATION:

If you have any questions, concerns, or requests regarding the processing of your personal data or this data protection disclosure, please contact us at:

throxy
Email: pablo@throxy.com
Address: 128 City Road, London, United Kingdom, EC1V 2NX

Changes To The Data Protection Disclosure:

We reserve the right to update or modify this data protection disclosure at any time. Please review this page periodically for any changes.

Last Updated: 04/09/23